About Voiceflow
Voiceflow is a platform for building AI-powered conversational agents. It provides a visual builder for designing conversation flows, integrating knowledge bases, connecting to APIs and deploying agents across web chat, voice assistants, SMS and custom channels.
The visual conversation designer lets you map out dialog flows, decision trees, API integrations and AI responses without coding. Knowledge bases ground agent responses in your documentation, FAQs and product information. LLM integration connects to GPT-4, Claude or custom models.
Agents can handle customer support, lead qualification, appointment scheduling, order tracking and complex multi-turn conversations. Analytics track conversation metrics, resolution rates and user satisfaction.
The free Sandbox includes basic features. Pro at $50 per month per editor provides full features. Enterprise pricing is custom.
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